“Debbie far exceeded our expectations - which wasn't easy because our expectations were extremely high.

The Best Train-the-Trainer
New and occasional trainers need to quickly learn to conduct meaningful organizational training. This course arms participants with the tools and techniques to conduct effective training classes. It Includes topics such as adult learning theory, creating behavioral learning objectives, fun and engaging learning methods, application testing, and how to create games that really teach.

Facilitation Skills for NEW Trainers
Want your new trainers to practice their training skills before it really counts? This course will give new trainers the ability to practice and hone their facilitation skills in a supportive coaching environment. Limited to four, each trainer will be video taped for their development. Topics taught include techniques for engaging learners, tips for making training fun, how to handle problem learners, and setting the right learning climate, to name just a few.

Training Development Techniques for the Non-Instructional Designer
All training professionals NEED to understand the basics principles of instructional design to allow them to quickly develop their own training materials. In this class, participants will learn to plan course content and timing, develop participant materials, create visual slides, and develop application exercises that “test” the learning and tie the training together cohesively. Attendees will bring their own laptop and a real training subject and begin the development of their materials while in the class.

Major Accounts Sales Techniques
Telling ain’t selling! That’s why this course is designed to transform major account sales and account management professionals from “tellers” to “questioners” who use strategic questioning skills to understand buyer needs and concerns and can tailor product solutions to meet those established needs. 

Listening and Paying Attention
Poor listening skills plague many business professionals. Research indicates that we forget up to 80% of what we hear. And that’s only immediate recall—it actually gets worse as time elapses. This course will refocus on developing and improving listening skills, including strategic listening—an approach designed to help participants listen for key messages and critical information. Participants will learn to listen to both verbal and non-verbal communication to get the whole message.

 

All courses can be customized to the unique need of YOUR organization!